Shipping and Returns Policy Page

At DammyDee, we proudly ship products to customers in the USA. Shipping times typically range from 7 to 15 days, depending on the shipping method. Please note that shipping may take up to two additional days in the event of unforeseen delays. We offer free shipping on all orders.

Returns Policy for the USA

At DammyDee, we accept returns for defective or damaged products within 4 days of delivery. If you receive a defective or damaged product, please contact us at [email] or [phone number] within 7 days of delivery to initiate the return process.

To process the return, you will need to provide photos or videos as evidence of the defect or damage. Once verified, we will provide you with a return address to send the product back. After receiving and inspecting the item, we will either send a replacement or issue a refund.

Return & Refund Limitations

There are specific scenarios where DammyDee may not accept returns or issue refunds:

1. Non-Defective Items:

   • Returns or refunds are not accepted for non-defective items, including instances where customers change their minds.

2. Customized Products:

   • Products with custom logos, designs, or personalizations cannot be returned or refunded.

3. Shipping Issues:

   • DammyDee is not responsible for products lost or damaged during shipping but may offer a partial refund or replacement at our discretion.

4. Time Limit:

   • Returns and refunds are only eligible if the issue is reported within the specified time frame (7 days of delivery).

5. Improper Use:

   • Products used in a manner inconsistent with their intended purpose are not eligible for returns or refunds.